
KBR-1500
Why Does My Unit Jam?
To prevent jams and maintain proper machine speed, load the hopper with neatly stacked bills. Avoid using wet, dirty, folded, or damaged bills, as these may cause malfunctions.
Adjust the hopper guides to slightly exceed the width of the bills (all USD denominations are the same size) for smooth feeding.
Be cautious of fast-moving parts; keep fingers, hair, and loose clothing away.
Follow these steps:
Make a Stack: Remove severely wrinkled or damaged bills and square the stack.
Load the Stack: Place the bills in the hopper.
Feed the Bills: Let the machine process smoothly.
How Do I Clean and Maintain My Unit?
What Does This Error Code Mean?
NOTE: The KBR-1500, like all other discriminators on the market with integrated detectors, cannot guarantee a counted bill to be genuine or counterfeit. There are several reasons a genuine bill may be recognized as counterfeit, or vice versa.
Possible reasons include: direct sunlight exposure, worn bills, excessively dirty bills, or highly advanced counterfeiting techniques used to produce the bill. Separate equipment may be required to definitively determine whether a bill is counterfeit.
Why is my unit giving multiple Double/Chain errors?
Follow these steps: Feed Gap Adjustment
Why is My Unit Giving Multiple ID Errors?
Follow these steps: Calibration Procedure
Bill Loading Procedure
Feed Gap Adjustment
Cleaning Procedure
Calibration Procedure
External Printer Connection
None of these? Contact Us
Document Downloads: User Manual
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