Kolibri Signature has been developed to count up to 1,200 bills per minute, which makes it one of the fastest top loading bill counters on the market. Therefore, to avoid jamming, mis-feeding or other errors, it’s extremely important to use the proper bill loading method. For better results, it’s also recommended to not count more than 200 bills at a time.

Kolibri recommends the loading technique as described below:

1. Adjust the bill guides to a size slightly wider (0.10’’ on each side) than the width of the bills in the stack (all US dollar denomination are the same size).
2. Correct or remove the bills if they are severely wrinkled, damaged or folded.
3. Squar­e the bill stack.

4. Place the bill stack flat on the hopper.

Avoid counting bills that are wet, excessively dirty, spoiled, folded, curled or with foreign material like clips, bands, etc. Bills such as these can cause the machine to malfunction.

Dirty sensors can cause false errors such as Double and Half errors and may decrease the performance of your Kolibri Signature Currency Counter/Discriminator. It is suggested that the user performs daily maintenance on the unit to maintain top performance.

The unit should always be turned off and disconnected from its power cord before cleaning. DO NOT use solvents such as thinner, alcohol, etc. To clean the machine.

Most operational problems can be avoided by regular care and preventative maintenance. Taking regular care of the Signature will significantly increase its lifetime.

All parts of the Kolibri Signature need daily care and cleaning. Pay close attention to the sensors which are delicate components. If any dust or other foreign matter adheres to the sensors, it may cause various problems during operation of the machine.

• To avoid malfunction caused by foreign objects , please clean your machine everyday
• Clean back drawer with the provided bristle brush or a dry cloth frequently.
• Clean top cover and CIS with provided bristle brush or dry cloth frequently.
• Clean sensors with the provided bristle brush or a dry cloth frequently
• Rubber rollers may be cleaned with a slightly damp cloth, but the soap residue should properly be removed.

During transportation, shipment, or regular use, the feed mechanism may loosen, causing DOUBLE, CHAIN, or HALF errors. These occur when the feed gap—the height of the bill feed path—is not set to the thickness of a single bill. A wide gap allows multiple bills to enter the scanning path, while a tight gap may block or tear bills.

To adjust the feed gap, turn off the machine and position the rollers so only the smooth black sections are visible. Insert a crisp, rigid bill lengthwise into the hopper, ensuring moderate resistance as it moves through the rollers. Adjust the feed gap using the screw on top of the unit, turning counterclockwise to tighten if the bill feels loose or clockwise to loosen if resistance is too strong. Make small adjustments and retest until the gap is properly set.

The Contact Image Sensor (CIS) may lose sensitivity with regular use, causing ID errors. Recalibrate using the provided white calibration card:

1. Power On the machine.
2. Press Menu, navigate to SERVICE, select CALIBRATION, and follow on-screen instructions.
3. Remove the top-back cover of the machine.
4. Insert the laminated calibration card into the top-back opening until it fits securely against the hopper rollers.
5. Close the cover with the calibration card inside.
6. Press START/STOP to begin calibration.
7. Wait for the message:
8. Remove the calibration card, turn the machine off, and restart.

Repeat the same steps for UV + IR calibration.